Comprehensive 12 Month/12,000 Mile Parts and Labor Warranty

Your Peace of Mind is Our Priority

Complete Coverage You Can
Count On

At The Lab Motorworks LLC, we stand behind every repair with our comprehensive 12 month or 12,000 mile parts and labor warranty. This extensive coverage demonstrates our confidence in the quality workmanship and premium parts we use in every vehicle that enters our Portsmouth, VA facility. When you choose our automotive repair services, you’re not just getting a fix for today – you’re investing in reliable transportation with the security of knowing we’ll be there if anything goes wrong.

What Our Warranty Covers

Our warranty protection extends to both parts and labor for qualifying repairs performed at our 2612 Elliott Ave, Portsmouth, VA 23701 location. This means if a covered component fails or our workmanship doesn’t meet our high standards within the warranty period, we’ll make it right at no additional cost to you. The warranty coverage includes the replacement part itself as well as the labor required to diagnose and correct any warranty-related issues, giving you complete protection for your automotive repair investment.

How the Warranty Period Works

Your warranty coverage begins the moment you drive away from The Lab Motorworks LLC and continues for whichever comes first: 12 months from the repair date or 12,000 miles of driving. This dual protection ensures you’re covered whether you’re a daily commuter putting significant miles on your vehicle or someone who drives occasionally around Portsmouth and the surrounding Hampton Roads area. We track your warranty automatically, so you don’t need to worry about calculating dates or mileage.

Quality Parts Mean Reliable Protection

Every warranty claim reflects our commitment to using only high-quality OEM or equivalent parts in our automotive repairs. When we recommend a repair, we source components that meet or exceed manufacturer specifications, ensuring your warranty coverage is backed by parts designed to last. Our ASE-certified technicians install these components using industry-standard procedures, creating the foundation for reliable warranty protection that you can trust for the full coverage period.

Simple Warranty Service Process

If you experience any issues with a warranted repair, simply contact us at (757) 300-8491 or visit our facility during Mon – Fri: 9AM – 6PM. Our service team will quickly review your repair history and schedule an appointment to diagnose the concern. We maintain detailed digital records of every repair, making the warranty verification process efficient and straightforward. Our goal is to resolve any warranty issues promptly, minimizing your inconvenience and getting you back on the road safely.

Transferable Coverage for Added Value

Our 12 month/12,000 mile warranty transfers with your vehicle if you sell it during the coverage period, adding value to your car and providing confidence to potential buyers. This transferability demonstrates the quality of our automotive repair work and gives you an additional selling point when it’s time to upgrade your vehicle. The new owner simply needs to present the original repair documentation to continue receiving warranty coverage for the remaining period.

Beyond Warranty: Our Commitment to Excellence

Even after your warranty period expires, The Lab Motorworks LLC remains committed to your automotive repair needs. Our relationship with customers extends far beyond any warranty coverage, built on the foundation of honest communication, quality workmanship, and fair pricing. We view each warranty as a promise kept, but our true success comes from building long-term relationships with Portsmouth drivers who trust us with their most important transportation needs year after year.